With you for the journey
Meet our team of exceptional people, who are with you from the start of your journey with us to the finish line and beyond.
Together we make the impossible, possible.
Our Dreamforce
Dan Blackwell
Founder and CEO
Narjiss Fathi
Delivery Manager
Laura Croudace
Technology Impact Evangelist
Thomas Partridge
Senior Salesforce Consultant
Sam Fenn
Senior Salesforce Consultant
Grace Lee
Mid Market Account Executive
Charlotte Sumner
Nonprofit & Education Account Executive
Ellie Breden
Senior Salesforce Consultant
Grace Selley
Senior Salesforce Consultant
Janaid Iqbal
Senior Salesforce Consultant
Killian Sheehan
Account Executive
Martin Erasmus
Project Manager
Safiyyah Gareeboo
Senior Salesforce Consultant
Mark Emanuelson
Head of Sales
Kat Sandford
Senior Salesforce Consultant
Ovoke Malgwi
Managed Services Consultant
Alex Reed
Senior Salesforce Consultant
Dan Blackwell
Founder and CEO
My role as Founder & CEO is to bring together a great team of people who can be empowered to achieve our vision. This means making Cirrico an amazing place to work so that our team can do their best work to help solve the problems we face.
The progress being made on the world’s greatest problems is not fast enough. Technology will play a key part in accelerating this progress – I founded Cirrico so we can share powerful tech innovations with people dedicated to advancing social and environmental change.
My vision is for us to live in an efficient world – one that is sustainable, clean, healthy, and caring, where technology is a force for good, and I am proud that Cirrico has aligned to 4 of the UN’s Sustainable Development Goals, Equality, Education, Responsible Consumption and Production and Climate Action as these act as our organisational compass across everything we do.
Top 3 Values:
Radical Truth and Transparency, Growth Mindset, Impact
Favourite Trailhead Trail:
Organisational Alignment (V2MOM)
Dan's Insights
News & Views
VIEWING TECHNOLOGY AS AN INVESTMENT, NOT A COST
17th February, 2021
Lockdown has forced many charities to work differently to find new ways of connecting and engaging their beneficiaries and stakeholders. Necessity is most definitely breeding invention and we’re heartened by the creativity and innovation that charities are using to offer new ways to continue to deliver their services and to keep their donors and supporters engaged - even with facilities closed and so many programmes on hold.
News & Views
A BOLD NEW VISION: ACCELERATING HUMAN PROGRESS THROUGH TECHNOLOGY
9th December, 2020
The progress being made on the world’s greatest problems is not fast enough. Cirrico has made some fundamental changes so that we can play our part to accelerate this progress.
Narjiss Fathi
Delivery Manager
Among the reasons Cirrico is a perfect match for me is because it is built on collaborative work culture and trust. Treating people with empathy, making sure they feel valued is always mutually rewarding. Cirrico works with organisations that are involved with affecting positive social change and prides itself in trying to facilitate that as we strive to realise our vision of “Accelerating Human Progress through technology"
Narjiss is Cirrico’s Delivery Manager and works across the organisation managing all of our Salesforce consultants and project managers to deliver projects that will provide value to our customers.
She works with the team to continuously improve processes in order to provide efficiency so customers can have a great experience throughout their journey with Cirrico. Narjiss focuses on providing all the necessary tools for her team so they can develop and thrive.
She has worked with Salesforce technology for more than 10 years on multiple projects in various industries.
Top 3 Values:
Transparency, Efficiency, and Empathy
Favourite Trailhead Trail:
Impact Management Basics
Laura Croudace
Technology Impact Evangelist
I am so passionate about sustainability across all areas of life, and working at Cirrico allows me to bring my skills, knowledge, and experiences to help create a positive impact around the world. It is so powerful to visually see the impact we are making, and show our clients what is possible through technology - accelerating the pace in which they make social impacts. I love working with people who are passionate about creating social impacts, and it is a joy to work at Cirrico to unveil what is possible through technology. Showing people who are working to create change the possibilities to accelerate impacts through Salesforce is so exciting. Sustainability is something that I am super passionate about and working at Cirrico enables me to do something about this passion working on things such as Sustainability Cloud
Laura has worked with Non-Profits, B-Corps, and organisations with a clear social impact purpose for her entire career. She has worked with organisations of every size and type in fundraising, advising, coaching, and strategic planning. At Cirrico she works to measure its impact across the organisation, and with our clients to add purpose-driven value across the work that we do. which is focused around the 4 UN SDG’s we have aligned to; Climate Action, Education, Responsible Consumption, and Production and Equality.
Laura also runs the CirriCommit Programme which is aligned to the 4 Sustainable Development Goals – and will be launching our internship programme later on in 2021.
Top 3 Values:
Determination, Authenticity, Kindness
Favourite Trailhead Trail:
Leading During Challenging Times
It was really interesting after the year we’ve had going through COVID-19.
Laura's Insights
News & Views
Attending Nonprofit Summit 2021? Here’s how to get the most out of the event
30th March, 2021
With the Salesforce Non-Profit Summit just around the corner on April 21st 2021 the team at Cirrico is super excited to be attending. We are all missing in-person events, especially the amazing Salesforce events which are usually inspirational and high energy. Cirrico’s Technology Impact Evangelist, Laura Croudace asked global events director Rebecca Elcome how do we get the best from this amazing event, virtually.
News & Views
A BOLD NEW VISION: ACCELERATING HUMAN PROGRESS THROUGH TECHNOLOGY
9th December, 2020
The progress being made on the world’s greatest problems is not fast enough. Cirrico has made some fundamental changes so that we can play our part to accelerate this progress.
Thomas Partridge
Senior Salesforce Consultant
Cirrico’s vision is a great source of inspiration for me and being part of an organisation driving positive and sustainable change through technology is very rewarding, as is guiding a customer through their Salesforce journey and helping them to understand the potential for innovation and huge improvements in efficiency and productivity.
Thomas is one of our Salesforce consultants who has a passion for sustainability, innovation and showing clients what is possible through technology. His experience working with Salesforce spans across almost 10 years, majority for and with B-corps and non-profits. Thomas has vast experience implementing and managing Salesforce clouds across many sectors, including membership, homelessness & social care, government, education, health, science and technology.
Top 3 Values:
Honesty, positivity and commitment
Favorite Trailhead Trail:
Data Modeling
Sam Fenn
Senior Salesforce Consultant
As I’ve worked at non-profits I understand their team’s issues, concerns, and ideas. For me it’s important to get walking first before you run, and my job is to work out how to set organisations up for success. My passion is showing lessons learned, when you get SF consultancy exams it doesn’t share with you actual examples of what you need to know, that’s what I bring to the table. One thing I really like doing, when someone hasn’t seen SF before and spending time with people going through it, there are no silly questions, going through the basics, and letting people be as curious as they want How open it is to pivot when change is needed.
Sam has experience of directly working for nonprofits in their CRM and Tech teams, having worked at a large national homelessness organisation. When he joined the nonprofit he didn’t have any technical experience and understands where many nonprofits feel at the beginning of their Salesforce journey. As a Senior Salesforce Consultant Sam works across entire projects working with you from scoping your idea to the point where he hands over the project. He is the bridge between the sales and delivery team making sure our clients understand every point of the journey with Cirrico.
Sam says: “One aspect of my job I really enjoy is helping someone who hasn’t seen Salesforce before, spending time with the person and going through it. There are no silly questions, going through the basics, and letting people be as curious as they want. Then comes the lightbulb moment of when they see what is possible for their organisation and how this is going to revolutionise what they are striving to achieve”
Top 3 Values:
Professionalism, Empathy, and Creativity
Favorite Trailhead Trail:
Process Automation Specialist
Grace Lee
Mid Market Account Executive
I’m passionate about working in an organisation where I can bring my authentic self to the table and help shape the work we do. I work best when collaborating with free thinkers, I am a purpose driven individual and thrive when driving impactful change. At Cirrico I am able to use my knowledge and experience to help organisations innovate and achieve their missions faster, which I love!
Grace has worked in, with and for non-profits since she was 14, she has travelled and worked all over the world and has great knowledge of various cultures and work styles. She’s worked for Saleforce.org in Australia and London where she advised nonprofits on technology that helps accelerate change and move the needle on human progress.
Grace is a collaborative free-thinker who helps medium to large nonprofits and commercial customers who want to create social change find the best technical solution through her vast knowledge of Salesforce and it’s ecosystem.
Top 3 Values:
Empathy, Inclusivity and Integrity
Favorite Trailhead Trail:
Create a Sustainable Future or Impact Management Basics
Grace's Insights
News & Views
A BOLD NEW VISION: ACCELERATING HUMAN PROGRESS THROUGH TECHNOLOGY
9th December, 2020
The progress being made on the world’s greatest problems is not fast enough. Cirrico has made some fundamental changes so that we can play our part to accelerate this progress.
Charlotte Sumner
Nonprofit & Education Account Executive
Before working at Cirrico, I’d primarily worked for consultancies focused on implementing technology for profit-driven organisations. I want to work with organisations that align with my values and that are driven to create a better world. I love working at Cirrico as it enables me to help the organisations I work with use technology to add value to the important work they are already doing.“
Charlotte works with organisations who are in the nonprofit and education sectors supporting them to understand what solutions are available, and to ensure that we can create what is needed, to ensure they have the tools in their Salesforce system to accelerate the impacts they are wanting to create.
Charlotte has a varied background in CRM, including using Salesforce as a client in the Education industry and working at various consultancies, and understands the journey that small and medium organisations face when wanting to implement new technology. She has a wealth of experience and is always eager to show people what is possible.
Top 3 Values:
Open-mindedness – Curiosity – Optimism
Favourite Trailhead Trail:
Marketing Best Practice
Ellie Breden
Senior Salesforce Consultant
I love working for an organisation where nonprofit has been at its core since the beginning. It’s refreshing to have the focus on a greater good being at the forefront of our mission, as opposed to an afterthought tagged on at the end. Everyone is truly committed to delivering their best whilst helping each other out, and it’s invigorating to work with such a dedicated group of people every day.
Ellie wears various hats in her role as a Senior Salesforce Consultant; accompanying customers on their journey from discovery, all the way through to system launch. She enjoys working with many of the different Salesforce clouds, including NPSP, Service, and Community, and designs solutions whilst drawing on experience gained from completed projects across an array of different industries, and for organisations of all sizes.
Having been the customer herself, Ellie explains: “I remember how reassured I felt to have a consultant that I really felt was along for the ride with me. Ensuring my customers feel confident and that they can trust me to help them achieve their goals is an integral part of the process for me; and I love making sure projects are as fun and collaborative as possible.”
Top 3 Values:
Integrity, Empathy, Curiosity
Favourite Trailhead Trail:
Go from Lead to Cash with Salesforce CPQ and Billing – It was a great intro to CPQ, and it won me a Cloudy at World Tour 🐐
Grace Selley
Senior Salesforce Consultant
For me, the reason I work at Cirrico is that I have seen first hand the power of Salesforce, and harnessing that as a consultant for our clients is hugely fulfilling. I want to know that I have made a difference in the world, and Cirrico allows me to do that.
Grace is a Senior Salesforce Consultant in the delivery team, she works with nonprofits and businesses with a social purpose. She works with our customers right at the beginning in discovering what they need to deliver their impact and goals and works alongside our clients until a project is ready to be handed over to the client at the end of the delivery phase. She is an expert in working with nonprofit organizations to deliver exactly what they need in order to accelerate change.
Grace has nonprofit experience as she was previously a fundraiser at Stonewall, and at the mental health nonprofit Mind, where she used Salesforce to strategically report back to funders on the impact their investment in the nonprofit had made.
Top 3 Values:
Open-Mindedness, Reliability, and Compassion
Favorite Trailhead Trail:
Salesforce Flow
Janaid Iqbal
Senior Salesforce Consultant
I have been fortunate enough to work with and different charities that all have a big impact on people locally and globally. I love it when clients get to the end of the project with us, and then they have this moment where they see what it’s going to enable them to do, one of my favourites was when a children’s charity we worked with saw how everything they needed would be one dashboard and there wouldn’t be mass amounts of spreadsheets to get a single source of truth.
Janaid is one of our Senior Salesforce Consultants and has worked with Salesforce technology for the last five years working with many nonprofits and businesses who create social good. He’s helped transform the way organisations are able to scale their work and impacts through his work. He is likely to be someone you’ll see doing Salesforce demonstrations if you need an expert to run you through all of the ways Salesforce can help your organisation. He works with clients from the first planning stage to the end when projects are delivered, or organisations want us to do more user-adoption work with their teams to make rapid progress.
Top 3 Values:
Transparency, Team Spirit and Boldness
Favourite Trailhead Trail:
Process Automation Specialist
Killian Sheehan
Account Executive
After 5 years working with large commercial clients, I wanted to work with an organisation that was aligned with my technology skills and gives back to communities that are making a difference in the world. It’s been really meaningful to work with organisations from where I grew up also, in Cork, to see the impact the work I’m doing is making.
Killian has had a varied career working in tech in London, Paris, and New York, before he worked at Cirrico he worked at Salesforce working with the team delivering some huge projects for commercial clients and nonprofits. He works with small to medium-sized organisations at Cirrico, supporting them when making a decision about the best use of budget, resources, and time for projects that will have the biggest impacts.
He is passionate about helping nonprofits and organisations who want to spend time defining and planning the way they can best use technology to get the results they want.
Top 3 Values:
Openness, Transparency, Compassion
Favorite Trailhead Trail:
Nonprofit Fundraising
Martin Erasmus
Project Manager
I enjoy making a difference, and being someone who enables people to use their initiative, building their confidence to help them be the best they can. I'm fully aligned with the ethos of Cirrico; sustainability and driving automation and thereby aligning our customer's success with sustainability. The opportunity to work with and help charities give a deeper meaning to my day to day job.
Martin works across all client projects to make sure that everything runs seamlessly. He is an expert in planning and organising projects so that the team at Cirrico and our clients work together to deliver projects on a timely basis. He has vast amounts of experience and has worked in many countries during his career and understands how to work best with people with different work styles.
Top 3 Values:
Optimism, Passion, Openness
Safiyyah Gareeboo
Senior Salesforce Consultant
Technology and Marketing Automation in particular, has enormous potential to support fundraising teams and drive real change within an organisation. Focusing on impact means that we are supporting organisations to meet their requirements and bring in experience from a range of other use cases. Cirrico’s focus on impact is one which really aligns with my values and working here enables me to put my skills to use in supporting organisations I believe in.
Safiyyah is a Senior Consultant with a background in Marketing and Higher Education. Her career started in social media and email marketing, using a wide range of tools in consumer industries and universities. She has been a Salesforce Consultant for a number of years, specialising in Marketing Automation and aligning your teams though multi-cloud implementations. In her spare time, she is a Co-Leader of the Pardot London User Group and mentors others who are just starting out in the Salesforce ecosystem. You may have even already met her as she frequently speaks at a range of events and is always happy to chat to new people!
Top 3 Values:
Sustainability, Generosity and Compassion
Favourite Trailhead Trail:
Girl Scout Leadership Lessons
Mark Emanuelson
Head of Sales
Mark is passionate about accelerating human progress through technology, he has a varied and interesting set of experiences across various Salesforce products and is passionate about life-long learning and progress.
Mark has been a managing director and head of sales, marketing and channel in technology consultancy, developing and delivering transformation business strategy and growth for clients across multiple verticals by leading cross-functional multinational sales and delivery teams to deliver excellent outcomes.
He shares “I am so passionate about sustainability across all areas of life, and working at Cirrico allows me to bring my skills, knowledge, and experiences to help create a positive impact around the world. It is so powerful to visually see the impact we are making, and show our clients what is possible through technology – accelerating the pace in which they make social impacts. “I love working with people who are passionate about creating social impacts, and it is a joy to work at Cirrico to unveil what is possible through technology. Showing people who are working to create change the possibilities to accelerate impacts through Salesforce is so exciting. Sustainability is something that I am super passionate about and working at Cirrico enables me to do something about this passion working on things such as Sustainability Cloud”
Top 3 Values:
Environment, Trade and Design
Favourite Trailhead Trail:
Kat Sandford
Senior Salesforce Consultant
I am passionate about the education and non-profit sectors and am extremely familiar with the need to always do more with less. I have juggled the spreadsheets and searched through the email trails, and I have seen first-hand the impact a good CRM system can have. I am lucky to be able to spend my time doing something I genuinely enjoy in the service of organisations that are seeking to do good in the world.
Kat has spent her career working in non-profits, universities and hospitals. Having started off in service delivery, she became more and more involved in ensuring the technology did what she needed, until finally she discovered Salesforce and went completely down the rabbit hole. Within her first two years of using Salesforce she had qualified as an application architect. She has managed multi-million-pound tech transformation programmes as well as delivering implementation projects for large and small organisations across the non-profit sector. As well as using Salesforce to help organisations streamline their operations and manage their data, Kat has a side-interest in education technology, having led the creation of Kaya, a global learning platform for the humanitarian sector, which won an innovation award at the World Humanitarian Summit in 2016 and which now has hundreds of thousands of users who are involved in active humanitarian response.
Top 3 Values:
Integrity, Curiosity, Pragmatism
Favourite Trailhead Trail:
Build Applications with CumulusCI
Ovoke Malgwi
Managed Services Consultant
I'm passionate about working with a selection of Cirrico’s managed service customers to deliver Salesforce end-to-end enhancements and mini-projects from discovery to go live, including hands-on configuration and build. I am driven to keep adding to the culture of strong execution and operational excellence.
Ovoke considers herself blessed to have worked primarily with nonprofit organisations, all of which she has thoroughly enjoyed working with throughout her career. Being able to make a positive impact and raise awareness of issues like poverty and global warming, has been fulfilling. She loves combining technical Salesforce expertise with customer service to ensure clients get timely support and resolution to their requests. Ovoke shares that she takes pride in building trusted partnerships through clear communication and collaboration; working through clients’ pain points and ensuring long-term client success by creating solutions that are built to last. Being passionate about teaching, she has successfully implemented user adoption strategies that positively impacted user’s understanding and use of their Salesforce.org.
Ovoke shared, “Cirrico’s dedication and work with nonprofits, educational organisations and responsible businesses, was a strong pull for me. I believe Cirrico is making an impact in these organisations by helping them experience the endless possibilities they can tap into via technology, and in the process help them to continue impacting our world for good. I believe that by using my skills and experiences, and working alongside fantastic like-minded colleagues, we will collectively and passionately achieve Cirrico’s vision to accelerate human progress through technology.”
Top 3 Values:
Determination, Authenticity, Kindness
Favourite Trailhead Trail:
Alex Reed
Senior Salesforce Consultant
Alex has worked as a Salesforce consultant for just over three years and in that time has worked with many types of business from SMB's focused on agile change to larger enterprises businesses wanting robust implementations and process implementation. At Cirrico he works with our customers to understand where they are, where they want to be and helps get them there by setting realistic and achievable timescales to build solutions and create real improvements to help serve the business better.
Alex is really passionate about helping others, be it through sharing skills and knowledge to just being someone to talk to or offer advice. He says “I love working with a team of people who feel the same and working on the not for profit cloud gives me the opportunity to work with so many people who share those values and are focused on changing the world.”
Top 3 Values:
Honesty, Wellbeing, Approachable
Favourite Trailhead:
