Managing Volunteers Through Technology
Volunteers are a hugely beneficial asset to a nonprofit, they do so many different things to keep programmes, fundraising and organisational areas moving forward! They may answer calls in a help centre, or pack food for food parcels. Giving a nonprofit and volunteers access to the best experience through technology will bring an incredible return-on-investment.
We know that managing hundreds, or thousands of volunteers can be a huge resource for nonprofits, which is why we have experts in house who can help nonprofits create automated journeys, digital sign up and form processes and enable nonprofits to do meaningful things.
We want to help nonprofits to improve the application processes, track volunteer engagement and feedback, monitor impact, and record progress of working with volunteers.
Track volunteers skills and qualifications
Our consultants can help nonprofits customise their systems to track the volunteer skills, qualification and training information that will allow nonprofits to allocate specific jobs to the right people.
Schedule volunteer events and tasks
Support will be provided to help nonprofits schedule and publish volunteer shifts to their website or portal, take applications online, and automate the volunteer onboarding process.
Recognise and retain volunteers
Nonprofits will be able to use Salesforce automation, analytics and campaigns to be sure that they are recognising their top volunteers and providing them with a rewarding experience.
Take volunteers to the next level with Salesforce
We understand that nonprofits often find it difficult to manage their volunteers, this can provide issues as their volunteers are often what is driving them forward. Here are some of the issues we know nonprofits and volunteers face.
Data in multiple places instead of in one central place for people to easily review
Frustrating processing times due to volume
Data reports hard to create and time-consuming
Unable to track progress easily
Limited digital training for volunteers
Difficult to segment data
Important information may not be accessible easily
Limited community spirit due to lack of technology bringing people together
The impact of the volunteers contributions can't easily be measured
Poor engagement due to volume
Struggling to contain data in a secure way
Poor visibility on areas that volunteers have missed during onboarding
Benefits of using Salesforce to empower volunteers
Salesforce can provide all nonprofits that have volunteers, no matter the size or type of the nonprofit, with tremendous benefits. Here are some of the ways that Salesforce can help nonprofits thrive.
Benefit from seeing everything in one place. The 360 view enables nonprofits to communicate, plan, deliver and record things such as projects and task allocations.
Lead by example and give volunteers something to latch on to excellence!
The journey is smooth, digital and time-saving
Better and more meaningful engagement among volunteers in different areas of the charity
Access training and information in one secure place
Easy to send milestones to volunteers to thank them
Support volunteers learning, having every checklist for onboarding in one place
Align volunteering to your overall non-profits goals
Secure engagement throughout communications
Integrates with digital marketing
Enable volunteers to log details in one place
A easy view of Year on Year reviews for individuals and teams
Don’t take our word for it
Our customers are our best brand evangelists, when we helped out Street Soccer they had some very nice things to say about us.
Cirrico were a great help from day one, they made the transition feel simple, easy and were on hand to answer any queries throughout the project. We had full clarity on the project day to day and the Cirrico staff went over and above on numerous occasions.
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