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Managing Volunteers Through Technology

Volunteers are a hugely beneficial asset to a nonprofit, they do so many different things to keep programmes, fundraising and organisational areas moving forward! They may answer calls in a help centre, or pack food for food parcels. Giving a nonprofit and volunteers access to the best experience through technology will bring an incredible return-on-investment.

Managing and empowering volunteers through technology

 

We know that managing hundreds, or thousands of volunteers can be a huge resource for nonprofits, which is why we have experts in house who can help nonprofits create automated journeys, digital sign up and form processes and enable nonprofits to do meaningful things.

 

We want to help nonprofits to improve the application processes, track volunteer engagement and feedback, monitor impact, and record progress of working with volunteers.

Track volunteers skills and qualifications

Our consultants can help nonprofits customise their systems to track the volunteer skills, qualification and training information that will allow nonprofits to allocate specific jobs to the right people.

Schedule volunteer events and tasks

Support will be provided to help nonprofits schedule and publish volunteer shifts to their website or portal, take applications online, and automate the volunteer onboarding process.

Recognise and retain volunteers

Nonprofits will be able to use Salesforce automation, analytics and campaigns to be sure that they are recognising their top volunteers and providing them with a rewarding experience.

Take volunteers to the next level with Salesforce

We understand that nonprofits often find it difficult to manage their volunteers, this can provide issues as their volunteers are often what is driving them forward. Here are some of the issues we know nonprofits and volunteers face.

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Data in multiple places instead of in one central place for people to easily review

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Frustrating processing times due to volume

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Data reports hard to create and time-consuming

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Unable to track progress easily

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Limited digital training for volunteers

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Difficult to segment data

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Important information may not be accessible easily

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Limited community spirit due to lack of technology bringing people together

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The impact of the volunteers contributions can't easily be measured

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Poor engagement due to volume

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Struggling to contain data in a secure way

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Poor visibility on areas that volunteers have missed during onboarding

Benefits of using Salesforce to empower volunteers

Salesforce can provide all nonprofits that have volunteers, no matter the size or type of the nonprofit, with tremendous benefits. Here are some of the ways that Salesforce can help nonprofits thrive.

Benefit

Benefit from seeing everything in one place. The 360 view enables nonprofits to communicate, plan, deliver and record things such as projects and task allocations.

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Lead by example and give volunteers something to latch on to excellence!

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The journey is smooth, digital and time-saving

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Better and more meaningful engagement among volunteers in different areas of the charity

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Access training and information in one secure place

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Easy to send milestones to volunteers to thank them

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Support volunteers learning, having every checklist for onboarding in one place

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Align volunteering to your overall non-profits goals

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Secure engagement throughout communications

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Integrates with digital marketing

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Enable volunteers to log details in one place

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A easy view of Year on Year reviews for individuals and teams

Don’t take our word for it

Our customers are our best brand evangelists, when we helped out Street Soccer they had some very nice things to say about us.

Cirrico were a great help from day one, they made the transition feel simple, easy and were on hand to answer any queries throughout the project. We had full clarity on the project day to day and the Cirrico staff went over and above on numerous occasions.

Cameron Black - Street Soccer

Read this success story


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