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Education Managed Services

Cirrico’s Managed Services team help you maximise the return on your investment in Salesforce while you focus on your educational goals. We work to understand your organisation and objectives, then provide the technical know how to transform your Salesforce org for success.

  • Reactive Support:

    Our team of experts are there when you need us to quickly resolve production issues in your business critical Salesforce systems.

  • A Dedicated Consultant:

    We work to understand your organisation’s objectives and build a technology roadmap to make sure we deliver the right changes that have the maximum impact on your Salesforce investment.

  • Configuration and Development:

    We deliver what you need, building out monthly packages of new features and changes to keep your business moving forwards.

  • Access to All Our Experts:

    Our team have delivered hundreds of projects under their belts; benefit from all of their knowledge and their recommendations, reducing time to value.

  • Virtual Administrator or Increased Capabilities:

    For some customers we are their only administrator, for others we increase their capabilities, offering cost effective solutions to scale their team and allow them to do more without hiring large teams of people.

How do we do it?

 

Customers pick a package and pricing plan that matches the needs of their business. Each customer has a pool of hours to draw on each month to deliver whatever they prioritise with us.

After that we assign a techno-functional consultant to work with each client. They run workshops to understand your organisation, assess your Salesforce and to build out a roadmap for the future. After that we assign the resources and expertise needed to take your Salesforce to the next level, be that Developers, Business Analysts or Technical Leads.

 

Then we move into the ‘run’ phase, delivering reactive support and maintenance, whilst delivering new features each month. 

Quarterly business reviews with your Consultant, Account Executive and our Managed Services Practice Director ensure you stay on track and offer open forums for feedback and regular improvements. 

Then we rinse and repeat.

Get in touch to accelerate your mission now!

If you’re interested in a Managed Service package from Cirrico, or just have some questions regarding Managed Services then contact the experts at Cirrico! Book a meeting with our Senior Managed Services Consultant, Jack Clemson, through the Calendley link here!

 

See the impact

Businesses that work with a managed services provider on average see 20% better user adoption. Don’t take our world for it, just ask our customers. Click here to read our customer Success Stories and find out what working with Cirrico is like.

 

Meet Ovoke, a Managed Service Consultant

Voky is a real powerhouse of the Managed Service team: she’s an eight times certified Salesforce Consultant and a true Salesforce enthusiast. Her specialisation is in the Non Profit vertical, working with charities and educational organisations. Building trust with customers by understanding their needs and delivering the right solutions in a timely manner means her customers always feel valued and supported.

As a former teacher, Voky also loves to train our customers on the use and administration of Salesforce, helping them become self-sufficient and ensuring adoption remains high.

 

Interested in accelerating your impact?

If you require help and/or support with your Salesforce system then contact the experts at Cirrico! Whether you’re looking for a solution that looks after all of your Salesforce systems upkeep or need a solution that works in tandem with your internal team, we have the solution for you!

Don't just take our word for it

The Managed Services that we receive from Cirrico has definitely been of good value to us. Helping us improve our Salesforce system whilst also up-skilling our staff as we now know how to solve Salesforce issues that we didn’t before

Mohamed Eisa - Programmes Assistant

Read this success story

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