Role: Salesforce Solution Architect

Salary: Competitive

Cirrico, a rapidly expanding technology firm headquartered in the United Kingdom, specialises in providing tailored solutions to nonprofit organisations, educational institutions, and socially responsible enterprises.

We are currently seeking a Solution Architect to join our dedicated Delivery team. In this role, you will be pivotal in delivering consultative and high-impact solutions to our clients. As the primary point of contact for project design and solution reviews, you will be responsible for ensuring the success and effectiveness of our projects.

Responsibilities will include

Needs Assessment & Strategy Development: 

• Engage with nonprofit stakeholders to understand their requirements, challenges, and goals.
•  Recommend strategies and solutions to help nonprofits achieve their objectives using Salesforce.

Solution Design & Implementation:

•     Design Salesforce architecture solutions that cater to nonprofit needs while ensuring scalability and flexibility.
•     Lead the creation and implementation of technical designs, ensuring alignment with the nonprofit’s requirements.

integration & Customisation

•     Identify areas within the Salesforce platform that require customization to meet nonprofit requirements.
•      Oversee the integration of Salesforce with other platforms and tools, ensuring seamless data flow and functionality.

Collaboration & Leadership:

•      Collaborate with project managers, developers, and other stakeholders to ensure successful execution.
•      Provide guidance and mentorship to junior team members.

Best Practices & Training:

•  Stay updated with the latest Salesforce updates, especially those tailored for nonprofit use cases.
•     Train nonprofit staff on using Salesforce effectively and efficiently.

Documentation & Maintenance:

•     Create and maintain architectural documentation, ensuring solutions are repeatable and scalable.
•     Monitor the long-term health and success of Salesforce implementations, suggesting improvements as necessary.

The person we’re looking for is likely to be

• Proven experience as a Salesforce Solution Architect or similar role.
• Essential experience with Salesforce Nonprofit Success Pack (NPSP)
• Salesforce certifications, especially in architect tracks, are highly desirable.
• Deep understanding of the Salesforce platform, including its capabilities and limitations.
• Familiarity with the unique challenges and needs of nonprofit organisations.
• Excellent problem-solving skills and a keen attention to detail.
• Strong interpersonal and leadership skills.
• Ability to explain complex solutions to non-technical stakeholders.
• Familiarity with other CRM platforms and integration tools is a plus
• Knowledge of best practices related to nonprofit CRM management.
• Ability to multitask, prioritise, and manage time effectively.
• Strong written and verbal communication skills.

This hybrid work style opportunity is open to individuals based in either the UK or South Africa, with offices in Johannesburg and Cape Town for those located in South Africa.