Artificial Intelligence that takes on the admin, so your team does not have to.

Artificial Intelligence that takes on the admin, so your team does not have to.

Artificial Intelligence that takes on the admin, so your team does not have to.

Agentforce is Salesforce’s Artificial Intelligence layer: agents that handle repetitive, time-consuming work - answering supporter questions, preparing reports, coordinating volunteers - so your people focus on the high-touch work only humans can do. Salesforce for nonprofits now runs on it, with more than 100 nonprofit agent use cases across fundraising, programmes, marketing, volunteering, grantmaking and operations - a small set prebuilt and available today, the rest built to fit.

Agentforce is Salesforce’s Artificial Intelligence layer: agents that handle repetitive, time-consuming work - answering supporter questions, preparing reports, coordinating volunteers - so your people focus on the high-touch work only humans can do. Salesforce for nonprofits now runs on it, with more than 100 nonprofit agent use cases across fundraising, programmes, marketing, volunteering, grantmaking and operations - a small set prebuilt and available today, the rest built to fit.

Where is the sector, honestly?

Where is the sector, honestly?

79%

of charities now routinely use Artificial Intelligence

12%

are already using agents

56%

say limited skills are the biggest barrier

43%

say data privacy holds them back

51%

have no Artificial Intelligence policy

6%

have started getting their data ready

Source: Charity Digital Skills Report, 2026.

Huge appetite, weak foundations - closing that gap safely is what a specialist partner is for.

What has Artificial Intelligence already transformed?

What has Artificial Intelligence already transformed?

This is not future technology.

This is not future technology.

America on Tech

days to minutes

A grant-reporting agent cut the time to gather data for a single funder report by more than 90%.

Salesforce, 2025 - realised result.

YMCA of San Diego County

50%

Anticipated reduction in staff administrative time from supporter-service agents.

Salesforce, 2025 - anticipated result.

Prebuilt nonprofit agents already cover

Donor support

Volunteer capacity and coverage

Participant management

Our principled position

Our principled position

We adopt Artificial Intelligence responsibly: grounded in clean data, strong governance and the security the sector demands. We start where it helps, and we advise against uses that carry risk to the people you serve - for example, beneficiary-facing crisis agents. Read our published commitments on the Artificial Intelligence security page.

We adopt Artificial Intelligence responsibly: grounded in clean data, strong governance and the security the sector demands. We start where it helps, and we advise against uses that carry risk to the people you serve - for example, beneficiary-facing crisis agents. Read our published commitments on the Artificial Intelligence security page.

How should a charity start?

How should a charity start?

Step one

Readiness, not tools

A Discovery and Planning engagement assesses your data, governance and highest-value use cases, and builds the case.

Step two

Introduce agents

Agents arrive through a Programme, with your team in the work from day one.

Step three

Measure and improve

Your Managed Service keeps agents measured against your success goals after every go live.

Frequently asked questions

Frequently asked questions

Is Agentforce safe for a charity’s data?

Do we need to be on Agentforce Nonprofit (formerly Nonprofit Cloud) to use Agentforce?

Where do agents help a charity first?

Ready to start your Salesforce journey with Cirrico?

Ready to start your Salesforce journey with Cirrico?

Ready to start your Salesforce journey with Cirrico?