Programmes: focused blocks, early go lives
Programmes are full-time workstreams delivering change in focused blocks, usually organised by use case - fundraising, supporter care, programme delivery and more. Each block transforms a priority area agreed in Discovery and Planning, measured against your Delivery Success Goals. Every block ends in a go live with adoption - and the first is within three months.
How does a programme run?
Agile delivery, value early and often. We build with you - your team is in the work from day one, so adoption is built in, not bolted on. Training and enablement are woven through every programme. A named member of our team owns your outcomes, separate from the technical work and the project management, and a Steering Group reviews progress against your Delivery Success Goals.
Kinds of programme
Discovery and Planning
Process redesign
Build and adoption
Artificial Intelligence pilot and adoption (Agentforce, Claude or Copilot)
Migration from the Nonprofit Success Pack
Most partnerships run a sequence of these over years one to three.
The Artificial Intelligence pilot block
A pilot is a short Programme block, usually four to six weeks, that puts two or three use cases live on your own data. The access is scoped and tested first, your staff are trained on the tool, and we measure hours saved and adoption as we go. At the end you decide: switch it off, carry it into your Managed Service, or scale it in the next block. The price is fixed up front and licences are at the charity rate.
Set up and scope
The tool stood up, the data classification applied, access scoped to named objects and fields, and the test that proves it.
Two or three use cases live
Chosen from your Discovery and Planning shortlist. Typically reporting, admin and correspondence first; nothing supporter-facing until the controls have been proven.
Measured and decided
Hours saved, adoption by team, and a written recommendation on what to do next.
America on Tech, a United States nonprofit, cut the time to gather data for a single funder report from days to minutes with a grant-reporting agent - a reduction of more than 90 percent (Salesforce, 2025).
How we approach Artificial Intelligence responsibly →
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