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Cirrico Wins Story Of The Year!

We are delighted to announce that our Head of Impact, Laura Croudace has won the award for Best Customer Story in this years competition.

Laura competed in the quarterly heats and in the final award with the story of Cirrico’s implementation for Bipolar UK. Cirrico won due to the level of time saving, increased capabilities in fundraising provided through Salesforce to Bipolar and for their focus on decreasing time dramatically on safeguarding issues once they are flagged.

Bipolar UK helps people living with Bipolar Disorder across the UK, they provided huge amounts of group support prior to covid with over 230 regional groups supporting people. They also have a telephone support line which is for many people a lifeline of invaluable information and help. In the middle of COVID-19 they saw a huge uptick in requests for support with their groups unable to meet in person, and time needed to take them virtually.


Cirrico understood from working with Conor that everything needed to be accessible from anywhere to ensure that we were set up for success and the organisation was future-proofed, Conor went on to explain why this was important and the foundation of their need for new sustainable technology. Conor Butcher, Data and Fundraising Exec, shared what life was like before Cirrico worked on the transformation project. “Before we had Salesforce we had an old CRM for fundraising and encrypted Excel spreadsheets for our various  teams due to them helping so many people, this was a huge issue for us since we had people that were both a donor and a service-user and there wasn’t a way of bringing all the data together. Salesforce has also saved our team members between 2-3 days each per week which is a huge time saving for all of the team as a collective, we are so delighted with the work Cirrico have done as it’s freed us up to do work we could never get to.” 

Watch the video below to here more from Conor Butcher about the impact Salesforce has had on Bipolar UK.


Laura Croudace said: “It is a priority for Cirrico to always have Safeguarding at the heart of all of the work we do for nonprofits when there are vulnerable people being supported by nonprofits. We also love saving nonprofits huge amounts of money through implementing smart technology and Salesforce is cutting edge in the way charities use it. It helps them raise more money, save time and ultimately create more impact! I am delighted to have won this for the team at Cirrico”

Find Out How Salesforce Has Helped Others

Want to find out how a Salesforce implementation from Cirrico could benefit your organisation? Take a read through our other customer Success Stories!

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