Salesforce Community Cloud
Engage with customers, partners and employees.
Harness the power of social and mobile to create lively communities for rich customer engagement, employee collaboration: and alignment with resellers, partners, and distributors.
Cirrico provide a variety of services to drive community success, including Community cloud implementation, development, integrations, training and ongoing plans to ensure we deliver value.
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Salesforce Community Cloud key benefits
Accelerate channel sales.
Connect directly with resellers, distributors, and partners to increase sales. Enable partners to find the information and experts they need, register new leads, update records, and manage funds.
Build deeper customer relationships with direct customer interaction. Enable customers to give direct feedback and share their enthusiasm for your brand and product.
Build a community.
Collaborate with agencies, suppliers, vendors or any other member of your business ecosystem. Connect patients, students, alumni, retail locations, job applicants, or anyone else critical to your business success.
Create social groups.
Create a vibrant community by highlighting and rewarding your most active members. Enable members to recognize one another’s contributions with customizable badges that appear in the feed and on their profile. Enable members to endorse each other for specific skills and expertise.
Business integrated by default.
Infuse communities with data from any system, anywhere. Enable members to create and update records and processes from within the community. Partners can update opportunities or qualify leads, customers can provide product feedback, and employees can create and escalate customer support cases.
Customisation and branding.
Community Cloud can be easily customised to reflect your brand and extend your online customer experience. Create a stunning, simple-to-use environment that makes Community Cloud an interactive extension of your brand.