Sales and Account Manager
Location: London, Posted: 04/04/2018, Permanent full time role
Salary: £50,000 - £70,000 + Benefits + Commission
A bit about us
Cirrico is a fast growing startup cloud technology services business, contributing to the success of our customers through project work and managed services, with a strong focus on Salesforce. The team is based in WeWork, Paddington, and we work with small and medium sized businesses in the UK, particularly within nonprofit and education.
Our vision is to create a global cloud technology services business delivering world class excellence. We do this by focussing on core values of innovation, trust and wellness.
As an innovative and inclusive company, we strive to be an amazing place to work. The benefits of working for Cirrico include a wellness program; access to our WeWork office environment including events, ping-pong tables and break out areas; paid time for you to contribute to nonprofit organisations; flexible working 1 day/week; continual professional development budget; a work MacBook pro; 23 days holiday plus bank holidays; a weekly company meal; and a competitive salary.
What we are looking for
We are looking for an eloquent and charismatic Sales professional with strong leadership skills to drive our business forwards. We are not simply looking for someone to manage an established pipeline, but rather someone who can proactively build and develop a process and team that enthusiastically engages with customers and makes Cirrico the go to company for new projects and services. The candidate need to be passionate about Salesforce, technology, customer success, and excited by the prospect of playing a key role in the growth and development of a startup business.
You will be office based in Paddington, but expected to travel to meet customers and prospects (primarily in the UK, and usually in London), and to represent the company at business related events;
Responsible for sourcing and identifying new prospects across the UK as well as identifying opportunities from within current customer accounts;
Own account relationships of new and existing customers throughout their business lifecycles, and see projects through from prospecting to completion from a sales perspective;
Develop clear and effective strategy for increasing business growth;
Create customer specific proposals based on a strong understanding of the business in hand and their technical requirements (supported by technical colleagues);
Understand the capabilities and schedules of the Cirrico technical team, and collaborate with them to ensure all parties understand the scope of the work fully;
Develop and maintain connections with new and existing partners e.g. NewVoiceMedia and Skuid;
Actively engage and build valuable alliances with Salesforce.com and Salesforce.org Account Executives, Sales Engineers and Leadership on a regular basis to ensure good relationships in the Salesforce system;
Expedite the resolution of customer issues during the sales process and as work is ongoing;
Follow up with customers to gain valuable feedback on systems and services;
Create regular sales reports, analysing trends, growth, profits and account penetration, to feed back to the team;
Research markets and keep abreast of all technology and cloud advancements in our sector;
Maintain up to date record of all leads, opportunities and contacts; and
Over time this role will have the added responsibility of building our sales processes and building out an account management/sales function/team
The ideal Candidate
The ideal candidate will be within the Salesforce/Cloud ecosystem already, and will have an ability to hit the ground running with an established network of contacts both within the Salesforce community as well as new customers;
You will be able to work with all sizes of customers and senior stakeholders as well as end users;
A self-motivated, team-player, who is able to work with minimal supervision;
Need to have relevant vertical industry experience, and understanding of Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, and Pardot; and
Strong financial acumen, budgeting and proposal writing skills.
We are always looking for people that share our values - if you are passionate about improving our customers' success through sales, marketing and service technologies then get in touch.