Role: Salesforce Marketing Cloud Consultant

Salary: Competitive

Reporting to the Associate Manager, Delivery Team 

Cirrico is a fast-growing UK-based technology company that supplies nonprofits, educational organisations and responsible businesses with purpose-built tools including Salesforce.

We are hiring a Salesforce Marketing Cloud consultant to manage the build of a range of implementations in the non-profit space. Salesforce Marketing Cloud is a leader in AI-driven digital customer engagement solutions, across email, mobile, social and web. You will act as a point of escalation for your clients’ delivery and will deliver consultative and impactful work for our customers.

We are committed to contributing to the UN’s Sustainable Development Goals 4, 5, 12 and 13, and to aligning our carbon reporting with the Streamlined Energy & Carbon Reporting (SECR). We give our people’s time and expertise, as well as a percentage of our profit, to fulfil our objectives. We call this CirriCommit.

The benefits of working for Cirrico include paid time for you to contribute via our CirriCommit programme; a wellness program; private healthcare insurance; continual professional development budget; a work MacBook pro; 25 days holiday plus bank holidays; paid sick allowance; parental leave; a competitive salary and other benefits.

Responsibilities will include

• Carry out effective discovery and design activities with customers, creating impactful solutions.
• Deliver end-to-end projects from discovery to go live, including regular hands-on configuration and build (non-programmatic).
• Working with our nonprofit, education and responsible business customers from SMB to Enterprise.
• Meeting with our customers from C-level to end user contacts and effectively adapting for each type of conversation, whether strategic and high level or highly detailed and technical.
• Periodically collaborate with the sales team to support winning deals in a pre-sales environment.
• Work with other Salesforce Consultants to peer-review.
• Position Cirrico as the #1 service provider for customers to achieve impact.
• Driving a culture of strong execution and operational excellence.

The person we’re looking for is likely to have

• Certified Marketing Cloud Consultant – essential
• Hands on experience delivering Marketing Cloud projects, including Email Studio, Mobile Studio, Journey Builder, Ad Studio, Social Studio
• Working knowledge of other Marketing Cloud technologies (Data Studio, Interaction Studio, Datorama)
• Technical expertise in any of the following technologies: Digital Marketing, Customer Data Platforms (CDP), Customer Relationship Management (CRM), Content Management, Marketing Automation, Analytics and/or Real-time interaction management (RTIM).
• Working knowledge of email and web design technologies – HTML/DHTML, CSS, JavaScript, JSON, AMP
• Committed to our vision of Accelerating human progress through technology, and passionate about the positive impact our work can have.
• A transparent and efficient communicator with a growth mindset.
• Experienced in the Salesforce Nonprofit Success Pack (and potentially Education Data Architecture).
• Experience working in a similar Professional Services business.
• Excellent at communicating with prospects/customers, managing complex and challenging conversations.
• Quick and efficient using technology, particularly Salesforce, Zoom, Slack, Google apps, MacBook Pro.
• Able to at times multitask 2-3 active projects with multiple contacts

The successful candidate will be based in the UK (with the right to live and work here), and be able to work remotely as well as spend time with the Cirrico team in London every few weeks.