Role | Senior Salesforce Consultant

As a Senior Salesforce Consultant, you’ll collaborate with clients to understand their unique business needs and craft tailored Salesforce solutions. You’ll manage projects from initial discovery to final delivery, serving as a trusted advisor to shape clients’ Salesforce strategies and roadmaps.

Senior Salesforce Consultant Responsibilities include

• Conduct meaningful discovery and design sessions with customers to develop impactful solutions.
• Manage end-to-end project delivery, from discovery to launch, including hands-on configuration and non-programmatic builds.
• Engage with a diverse range of nonprofit and responsible business clients, from small organisations to enterprise-level clients, tailoring interactions to suit various stakeholders—from C-suite executives to end users
• Collaborate with the sales team as needed to support deal-winning efforts in a pre-sales context.
• Work with diverse teams to facilitate effective communication and project coordination during end-to-end Salesforce implementations.
• Keep up with Salesforce updates and new releases, advising clients on best practices and innovative solutions.
• Mentor junior consultants, promoting their growth and ensuring best practices in solution delivery.

The right person for this role is likely to be

• Dedicated to our vision of accelerating human progress through technology, with a strong passion for meaningful, impactful work
• An experienced Senior Salesforce Consultant with a proven track record of successful delivery
• Skilled at motivating project teams and engaging a wide range of customer stakeholders
  A strategic thinker who sees the bigger picture and adopts a consultative approach, inspiring customers with a clear and compelling vision for their technological future
• Able to build strong connections with both our internal team and external stakeholders, from end-users to senior management
• An excellent communicator, confident in managing complex and challenging conversations with prospects and customers
• Holding relevant Salesforce consulting certifications, such as Salesforce Certified Administrator, Business Analyst, App Builder, Sales Cloud, Service Cloud and Experience Cloud (various architect certifications are a strong advantage)
• Familiar with Nonprofit Cloud, Marketing Cloud, and Data Cloud (experience in these areas is a strong advantage)

Benefits:

• Personal Development: 12 paid development days and an individual training budget.
• Leave: 25 annual leave days
• Volunteer Time: 3 days/year dedicated to impact-driven volunteering
• Staff Well-being: wellness budget, and a monthly healthy food program

This opportunity is based in Cape Town, South Africa, and follows a hybrid working model with four days in-office and one remote day per week.